|Order Order, Shipping and Points Information|
The minimum coffee order is 1 pound. The minimum tea order is 1/4 pound. Some products may be
unavailable at certain times, and prices are subject to change
Now Shipping USPS Priority with Delivery Confirmation
Effective June 1, 2011 we have switched our standard shipping method from UPS Ground to USPS Priority with complimentary Delivery Confirmation. You may notice a slight discrepancy in shipping costs between your order confirmation and actual shipping charges due to USPS's sliding Regional Rate shipping scale. Please email us at firstname.lastname@example.org if you have any questions about your shipping charges.
REGULAR ORDER AND SHIPPING SCHEDULE: Orders placed 9:00 am Monday through 9:00 am Wednesday will ship the following day. Orders placed after 9:00 am Wednesday or on Thursday, Friday or the weekend will ship the following Monday.
If you would like to make other arrangements, please call us at 800-245-6563 during our regular business hours of 9:00 am and 3:00 pm Eastern Time Monday through Wednesday and Friday. Our office is closed on Thursday. You can also e-mail us using the link at the bottom of this page or include your special request in the "Comments" section on your Order page. We'd be glad to help.
SPECIAL HOLIDAY NOTICE: During the holidays, orders shipped later than December 17 usually require special shipping methods to arrive outside our local delivery area by Christmas. We can ship your order up to Dec 19th to arrive in time for Christmas using USPS 2nd Day Air. Please call us at 800-245-6563, email us at email@example.com or email us using the firstname.lastname@example.org link at the bottom of this page with specific holiday shipping questions or for more holiday shipping information. The office is closed on Thanksgiving Day, the Friday after Thanksgiving, Christmas Day, and New Year's Day.
Other Shipping Information
All Quartermaine orders are shipped via USPS Priority with Delivery Confirmation. Local USPS Priority usually takes 1 business day. USPS Priority usually takes 2 to 3 business days (including Saturday) to most other U.S. locations. Remember, these are only estimates. Actual delivery times may vary.
For USPS Next Day Air or other delivery services please call us at 800-245-6563 or email email@example.com to make special arrangements. Unfortunately, we are not able to ship UPS or FEDEX.
A bit about POINTS
Customer's earn points for purchasing Quartermaine coffee and tea. One (1) pound of beans earns 4 points. Customer's can redeem 36 points for a FREE half-pound of their choice (excluding Jamaica Blue Mountain and 100% Pure Kona), or 72 points for a FREE pound (excluding Jamaica Blue Mountain and 100% Pure Kona). Each purchased 1/4 lb. of tea earns one (1) point. Customer's can redeem twenty (20) points for a FREE quarter-pound of tea of their choice.
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